Modify your browser’s settings to allow Javascript to execute. I suggest you to uninstall the HP Scanjet G Photo Scanner from the Device Manager and then try to reinstall the scanner driver in compatibility mode. I suggest you to the suggestion provided in the HP support website and check if it helps. All others are working fine. Javascript is disabled in this browser. In reply to Nyima Yonten’s post on June 9,

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HP Scanjet G3010 Not working after Windows 10 Upgrade

Let HP identify any out-of-date or missing drivers and software. Rest No conflicts shown at all.

Fix printer problems http: Thanks for your feedback, it helps us improve the site. Open download list Or, view all available drivers for your product below. HP Download and Install Assistant. Asia Pacific and Oceania. Sivaswami’s post on June 14, Please verify your product is powered on and connected, then try again in a few minutes.

HP Scanjet G Photo Scanner drivers – Download

Click on Search bar. Europe, Middle East, Africa. Then follow the instruction to uninstall the driver. Thanks for marking this as the answer. I recommend you to refer to the steps provided in the below Microsoft Help Article about printer issues and check if it helps.


HP Scanjet G Scanner – Product Specifications | HP® Customer Support

All others are working fine. Product sold by third party: You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

HP Scanjet – Third-party scan software solutions: Any warranty support needed would be completed by the third party that sold the product.

In reply to Nyima Yonten’s post on June 8, Dear Niyma Yonten Thanks for your response.

HP Scanjet G3010 Photo Scanner User Guides

I have the same question G33010 this is done, restart the computer and check if the issue persists. See your browser’s documentation for specific instructions. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Select your operating system and version.

Drivers may be in development so please check back at a later date or visit the product homepage.


Not sure which drivers to choose? This issue might occur if scanner driver is corrupt or there is change in scanner settings. I suggest you to check if your computer is compatible for installing Windows We were unable to retrieve the list of drivers for your product.

By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Let Scannre identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

Select all Deselect all. I again request you to kindly escalate this issue with HP and give us solution.